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Privacy Policy

Your Privacy Matters

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At Emeralds of Hope Counseling, your privacy is a top priority. As a Licensed Professional Counselor, I am committed to protecting your confidential information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant Georgia state laws.

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Information We Collect

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To provide safe and effective therapy, we may collect the following information:

  • Name, contact information, and emergency contact

  • Health and mental health history

  • Insurance information (if applicable)

  • Session notes, assessments, and treatment plans

  • Payment information (processed securely via SimplePractice)

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How Your Information is Used

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Your personal and health information is used to:

  • Provide counseling and mental health services

  • Coordinate care with other providers (only with your written consent)

  • Process payments and manage billing

  • Comply with legal or regulatory requirements

HIPAA Compliance
 

Emeralds of Hope Counseling complies fully with HIPAA guidelines, including:

  • Secure electronic records (via HIPAA-compliant software like SimplePractice)

  • Encrypted communications and password-protected client portals

  • Minimum necessary disclosure principles

  • Regular audits and training on confidentiality and privacy practices

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Your Rights Under HIPAA

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You have the right to:

  • Access and request a copy of your records

  • Request corrections to your records

  • Request limits on how your information is shared

  • Request confidential communications

  • File a complaint if you believe your privacy rights have been violated

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